No, I’m not your average management consultant stepping in with a suit jacket and armed with nothing but a sexy framework. And my professional relationship with the Turipamwe team is not your average innovation consultancy. It spans four years, one thorough internal innovation process, one new department, two new positions, a couple of staff members leaving and a couple of new joining, a few successes, a few losses, some revenue growth, some frustratingly stalled sales, one White Paper on Design Thinking in Namibia, loads of laughter and, yes, a few tears.